Privacy policy

This policy explains what information is collected on the ARENA website (operated by Arena Equipment LTD, company no. 216143286), how we use it and what rights you have.

What we collect

• Details you provide in forms and orders: name, phone, email, address and your message.
• Order details and designs you upload for production.
• Standard technical data: IP address, browser and device type.
• Information collected via cookies to operate and improve the site.

How we use it

To process orders and contact you about them, to provide service and support, to operate and secure the site and to improve our service. We do not sell or rent your personal data. We may share data with service providers needed for fulfilment — such as the payment processor and the shipping company — only to the extent required.

Your rights

You may review the information we hold about you and request to update or delete it, subject to law. For privacy requests, write to us at arena.eq.ltd@gmail.com.